Every day, we hear from customers who are struggling to make ends meet. If you or someone you know is having difficulty paying the energy bill, help is on the way.
The Low Income Home Energy Assistance Program (LIHEAP) application period begins Sept. 1, 2021. Call the hotline at 1.877.411.9276 or visit HelpIllinoisFamilies.com for more details.
Customers who do not qualify for LIHEAP may benefit from a grant from Warm Neighbors Cool Friends (WNCF). Information on WNCF, as well as a step-by-step plan on how to manage your energy bill and avoid large balances, can be found at AmerenIllinois.com/Recovery.
Ameren Illinois offers a variety of energy-saving resources to help residential customers manage their usage, improve their comfort and reduce their costs. No matter what your budget is, there are ways to start improving the energy performance of your home today. Explore our Energy-Saving Center at AmerenIllinoisSavings.com/Tips and find useful tools and how-to videos to save energy in your home now.
Senior Vice President – Customer Experience